The Annual SKNappy Festive Season Gift Guide
The most wonderful time of year is here! And no, I’m not talking about the budget season for hoteliers though who doesn’t love a good...
Hotel Reviews: Impact, Responsibility, and Integrity
My thoughts on traveller reviews today. As a guest, I'm perfectly ok with my hotel reviews being deleted if something I complained about...
Hotel Revenue Management For Sport. Are you agile and competitive enough to win gold?
Reflecting on the Olympic Games during the Paris 2024 Closing Ceremonies, it occurred to me that Hotel Revenue Management is as much a...
Path To Hotel Revenue Totality
Hey Hoteliers! ICYMI Millions of people were wowed by a total solar eclipse across North America today. Celestial mania inspired them to...
What took them so long?
Hello out there pricing and profit enthusiasts! Are you like me? Are you shocked that the fast food industry has taken this long to catch...
The world's travellers are changing and so must we 🌏 🏨 🚅 ✈️
Hello Friends of SKNapp Consulting, ICYMI Hot off the digital press is SiteMinder's Changing Traveller report. There's plenty to enjoy...
Got your Christmas plan underway yet?
Oh hello strategic forward-planning hotel revenue enthusiasts! Yes, you read that correctly, I did type 2022, as in 12 months from now......
Do phones still matter?
Do phones still matter?“Everyone searches for accommodation and books on the Web anyway” YES, phones still matter! If service and sales...
Fostering the hotel guest experience: considering the customer experience journey
Guest blog post by Preno: powerful, user-friendly hotel management software For any business owner, keeping customers happy is vital. We...
😄🗓🐰25% of 2021 is already complete 🤯 🐇
Hello out there Friends of SKNapp Consulting, Over this Easter, especially for Victorian Australians, please be careful because it is...