Dear Friends of SKNapp Consulting, Last week I had the great joy of spending time with this squad of hoteliers at Tourism Accommodation Australia HQ to deliver two Revenue training programs. (20 years in Australia and I still love a good SOH photo opp) Our participants' reward was a much more advantageous ascend than even climbing Mt Everest is these days. Our training workshops can get equally as crowded though. So ya better ping me to secure a safe spot in the next KNow Ho

Dear Friends of SKNapp Consulting, Are you new to the hotel game and keen to learn more about the marvels of (T)RevPAR? Would you like to become a hotelier for whom forecast is a verb? Are you already a revenue management pro and would like a certificate to prove it? When you think of revenue management for hoteliers, do you feel a bit like Jared Leto carrying his own head? Well you may have missed out on the Met Gala event but there's still time for you to get in on an even

Dear Friends of SKNapp Consulting, You may have noticed that the first ever actual image of a Black Hole nearly broke the interwebs this week. (You should totally listen to this song while reading this.) I actually thought we had always seen pictures of black holes, but I've learned those were all just interpretations and artists' renditions, just like pictures of dinosaurs. Mind. Blown. And if this wasn't already cool enough, turns out it was a 29 year old woman who led the

Happy IWD everyone! In addition to a great excuse to eat pink cupcakes, it is a great time to remember that diverse teams are smarter. I've spent the day at SiteMinder which enjoys a strong culture of diversity, encourages female engineers, celebrates girls for whom code is a verb, and a #BalanceForBetter. Meanwhile... My strong advice to you, Dear Friends Of SKNapp Consulting, is the next time you’re in Melbourne Australia as I've been this week: Do yourself a favour and ru