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Thursday, March 28, 2019

Dear Friends of SKNapp Consulting,

Last week while spending time onsite with one of my favourite SKNapp customers, I learned about the value and splendour of a proper pizza oven. The downside being that now I want to build one at home, alongside our tandoor oven. Seriously.

I was also thankful to have successfully moderated a panel at the 80Twenty Hotel Conference in Brisbane. My measure of "success" being that no chairs were thrown (despite a small bit of shouting), I didn't offend anyo...

Friday, March 8, 2019

Happy IWD everyone! In addition to a great excuse to eat pink cupcakes, it is a great time to remember that diverse teams are smarter.  I've spent the day at SiteMinder which enjoys a strong culture of diversity, encourages female engineers, celebrates girls for whom code is a verb, and a #BalanceForBetter.


My strong advice to you, Dear Friends Of SKNapp Consulting, is the next time you’re in Melbourne Australia as I've been this week: Do yourself a favour and run, don't wal...

Friday, March 1, 2019

Dear Friends of SKNapp Consulting, 

From my week's log of lessons:

1) iPhone 8 running version 12.1.4 operating system is not compatible with almond milk iced lattes.

2) Cameras on holiday, good.  Guests being filmed by hidden cameras in rented accommodation, bad.

3) Robots and machine learning for accurate revenue forecasting, goodRobots in hotelsbad. Let's stick to well-trained human workforce armed with clever tech stack shall we?


And if you think your job is stressful or complicat...

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