Dear Friends of SKNapp Consulting, For those of you who've been to my KNow Revenue workshops and training sessions, remember how I bang on about ebb and flow in demand patterns and booking curves... and how the smartest most successful hotel revenue managers have long-term (ah hem, like, 5 years out not 5 weeks people!) diverse distribution and market segment strategies? Remember that? Good times. Now if I was the type of consultant who says "I Told Ya So" this is when I'd sa