

The world's travellers are changing and so must we 🌏 🏨 🚅 ✈️
Hello Friends of SKNapp Consulting, ICYMI Hot off the digital press is SiteMinder's Changing Traveller report. There's plenty to enjoy...


Got your Christmas 2022 plan underway yet?
Oh hello strategic forward-planning hotel revenue enthusiasts! Yes, you read that correctly, I did type 2022, as in 12 months from now......


Do phones still matter?
Do phones still matter?“Everyone searches for accommodation and books on the Web anyway” YES, phones still matter! If service and sales...


Fostering the hotel guest experience: considering the customer experience journey
Guest blog post by Preno: powerful, user-friendly hotel management software For any business owner, keeping customers happy is vital. We...

😄🗓🐰25% of 2021 is already complete 🤯 🐇
Hello out there Friends of SKNapp Consulting, Over this Easter, especially for Victorian Australians, please be careful because it is...


🎄Mistletoe & Meditations | Peace Out 2020 ✌🏼
Dear Friends of SKNapp Consulting, Any of you still reading emails and working today may enjoy tuning in to my all-new annual festive...


Guitars, Farts, & Hotel Occupancy Green Shoots
Gosh, interesting times. Are you like me, shocked and bewildered that it is already June 2020? Time and caffeine are evaporating at a...


Cookies, Curves, and Confabs
Hello out there fearless intrepid Friends of SKNapp Consulting, We know the world of hotels is in chaos when DoubleTree Hotels released...

Pandemic and Profits. Prepare, Don't Panic.
Dear Friends of SKNapp Consulting, As hoteliers, if there was ever a time to ensure diversity in distribution and market segments, it is...


Keen to help?🇦🇺🐨🦘
Hello Friends of SKNapp Consulting, The scale of the bushfires in Australia is overwhelming to say the least; thousands of people have...