Oh hello strategic forward-planning hotel revenue enthusiasts! Yes, you read that correctly, I did type 2022, as in 12 months from now......

Do phones still matter?“Everyone searches for accommodation and books on the Web anyway” YES, phones still matter! If service and sales...

Guest blog post by Preno: powerful, user-friendly hotel management software For any business owner, keeping customers happy is vital. We...

Hello out there Friends of SKNapp Consulting, Over this Easter, especially for Victorian Australians, please be careful because it is...

Dear Friends of SKNapp Consulting, Any of you still reading emails and working today may enjoy tuning in to my all-new annual festive...

Gosh, interesting times. Are you like me, shocked and bewildered that it is already June 2020? Time and caffeine are evaporating at a...

Hello out there fearless intrepid Friends of SKNapp Consulting, We know the world of hotels is in chaos when DoubleTree Hotels released...

Dear Friends of SKNapp Consulting, As hoteliers, if there was ever a time to ensure diversity in distribution and market segments, it is...

Hello Friends of SKNapp Consulting, The scale of the bushfires in Australia is overwhelming to say the least; thousands of people have...

Dear Friends of SKNapp Consulting, Air Hair Lair from my third week in brisk Autumn pre-Brexit London! Of course #Brexit has businesses,...